To put these steps into action, a programme called ‘Connect-NoW’ has launched, with a vision to develop a fully integrated digital service across Norfolk and Waveney. Here, the ICS states three ambitions: to improve the safety of people and the quality of care; to allow staff more time to care for people; and to help people to manage their health and wellbeing better.
The plan has been formed on the basis of engagement with local people, with the ICS speaking to 250 people over the summer of 2022 to find out what digital health and care improvements can be made. The engagement highlighted that people wanted to see improved access to services, technology being used for reliable information sharing and further resources to support people live well.