1. Store, Manage and Share Patient Information Securely and Efficiently
Because of its ubiquity, the cloud supports more efficient patient information storage, management and sharing, enhancing access to up-to-date information for providers and patients and providing for better collaboration and alignment among care teams. On top of that, its scalability enables healthcare organizations to cope cost-effectively with massive (and constantly growing) volumes of patient information while keeping data secure, says Kenneth Harper, vice president of Dragon Ambient eXperience at Nuance.
Cloud infrastructure allows healthcare providers to store and access patient data in a centralized, secure and highly available manner, says Michael Coen, CTO at TeleTracking, an integrated healthcare operations platform provider.
Harper agrees, emphasizing that this is one of the key ways the cloud improves the patient experience: It enables all stakeholders on the healthcare continuum to share and access relevant information quickly and easily, from any device.
For example, cloud-based electronic health records can provide a centralized platform for managing patient information. Cloud-based patient portals can allow patients to access their health information, communicate with providers and schedule appointments online.
Cloud-based mobile applications can deliver personalized, real-time healthcare information to those who need it, Coen adds. For example, a mobile app can inform family members of their loved one’s surgery status or let healthcare providers check a patient’s progress remotely.
These cloud-based patient engagement systems enable patients to be more proactive and involved in their care, Harper adds.
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2. Supporting Advanced Analytics of Patient Data
The cloud’s storage and processing capabilities promote efficient patient data analytics, providing healthcare organizations with actionable insights that help them deliver timely, accurate and personalized care for better patient outcomes.
Harper explains that cloud-based, AI-powered “copilot” tools allow clinicians to automatically complete clinical notes at the point of care, easily find relevant information and access evidence-based decision support.
Ambient clinical intelligence hosted in the cloud is another relevant technology. This type of system automatically captures the entire patient story and the clinician’s medical decision-making history. It then generates a complete clinical note in the electronic medical record system for clinicians to review and sign.
A cloud-based image-sharing network connected to AI-powered tools provides another efficiency boost. According to Harper, this type of system can help radiologists spot hidden diagnostic clues better and get diagnostic insights to downstream care teams much faster.
“These capabilities improve the quality and speed of care, significantly impacting patient experiences and outcomes,” Harper says.
