How to Personalize Customer Experience with Data and AI

  • August 20, 2024
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Organizations across all industries have more access to data than they’ve ever had before, but they’re still evolving when it comes to transforming that data into actionable insights. This transformation is especially crucial for customer experience (CX) strategies. Today’s consumers — and the employees who make customer support services run — expect more personalization and […]

Health Technologies

Leveraging Smartphone Technology To Improve Global Sleep Health  – Digital Health Technology News

  • August 20, 2024
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In today’s digitally connected world, smartphones offer an unexpected opportunity to address global sleep issues. Dr Tom Chambers, Clinical Advisor at Sleepwave, explores the growing need to improve sleep health, highlighting the impact poor sleep has on physical and mental well-being as well as its impact on the economy. This article examines widespread challenges such […]

Telehealth mindfulness interventions improve chronic pain for veterans

  • August 20, 2024
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New research has shown that mindfulness interventions delivered via telehealth can improve pain and overall wellbeing in veterans with chronic pain. In a randomised clinical trial, researchers aimed to test the effectiveness of two eight-week telehealth mindfulness-based interventions (MBIs) designed to be scalable and widely implemented in healthcare systems. MBIs help people pay attention non-judgmentally […]

Coventry, Warwickshire and Solihull Talking Therapies launches chatbot and mental health app – htn

  • August 20, 2024
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A new chatbot function has been launched on the NHS Coventry, Warwickshire and Solihull Talking Therapies website, designed to take website visitors through an online conversation and exercises to process referrals to the service. Once the referral is completed, patients are encouraged to download the ‘Everyday Mental Health’ app, which links to the chatbot and […]

Health Technologies

Hampshire Hospitals implements platform to monitor and tackle air pollution at hospital sites – htn

  • August 20, 2024
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Hampshire Hospitals NHS Foundation Trust has implemented a technology platform designed to monitor and reduce air pollution at its hospitals, providing “next-generation real-time visibility” into the sources of pollution across hospitals in Basingstoke and Winchester. The EMSOL platform aims to support the trust in identifying key pollutants and pollution spikes through continuous monitoring of air […]

Health

He Regulated Medical Devices. His Wife Represented Their Makers.

  • August 20, 2024
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For 15 years, Dr. Jeffrey E. Shuren was the federal official charged with ensuring the safety of a vast array of medical devices including artificial knees, breast implants and Covid tests. When he announced in July that he would be retiring from the Food and Drug Administration later this year, Dr. Robert Califf, the agency’s […]

Health Technologies

Breakthrough for cancer patients as a network of digitised NHS pathology departments is now live in the North of England – Digital Health Technology News

  • August 20, 2024
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NPIC has announced a significant advancement in cancer diagnosis for West Yorkshire and Harrogate. Six NHS hospitals serving three million people have collaborated to introduce a cutting-edge digital pathology service. This achievement, three years in the making, promises faster cancer diagnoses regardless of patients’ proximity to specialist centers. Traditionally, diagnosing cancer involves pathologists examining tissue […]

Health Technologies

NHS England outlines themes for emergency preparedness, resilience and response programme until 2030 – htn

  • August 20, 2024
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A letter sent from NHS England to accountable emergency officers for trusts and integrated care boards outlines the emergency preparedness, resilience and response (EPRR) exercise programme for 2024 to 2030. Seven themes are set out for NHS organisations to exercise in turn on a yearly basis from October 2024, including cyber and digital and business […]

Health Technologies

Why a focus on resilience can combat healthcare cyberattacks amidst a moral crisis – Digital Health Technology News

  • August 20, 2024
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Across the healthcare sector, many organisations are facing increasing pressures, with cybersecurity becoming an even more serious concern. It is no secret that the healthcare digital landscape is rapidly changing, with more hospital staff and patients relying heavily on IT systems to access health information. These pressures have been worsened by the growing threat of […]