Richard Baylor, COO at St. Vincent’s Consulting and former Cerner (now Oracle) executive, and Paul Charnley, Luminary advisor and former NHS CIO of the Year share their insights on building strong EPR vendor-trust relationships.
Beginning with the crucial topics of early engagement, strategic alignment, and moving beyond contractual agreements to develop lasting partnerships.
Early engagement, strategic alignment
From a vendor’s perspective, Richard emphasises that the foundation of a successful relationship lies in early engagement and meticulous procurement processes.